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Softcom is proud to include many Fortune 2000 companies as part of its customer base. From North America to Europe, Asia and Central and South America, Softcom customers all have one thing in common, and that is a knowledgeable, experienced, professional partner that knows Contact Centers. Whether they are financial institutions, credit card companies, telemarketing firms, collection agencies, customer service organizations, Outbound or Inbound activities, or Outsourcers, they rely on Softcom Analytics for their Business Intelligence needs.
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Businesses in industries such as Finance, Healthcare, Manufacturing and Government, have trusted Softcom to deliver key information to successfully run their contact centers and deliver world-class experiences at every step of the customer journey.