Services
Consulting Services
Softcom provides the custom solutions and integration expertise necessary for optimum business performance and analytics. Our team of technical consultants will assist you in determining which combination of Softcom products will meet your exact requirements. Softcom offers a comprehensive, single-vendor solution that includes customized end-to-end analytics, collaboration and workflow management. Our experienced professional services consultants will work with you to meet your specific business and technical requirements throughout the entire lifecycle of the project.
Professional Services
The Softcom Analytics Data Modeler is offered as a professional services engagement enabling Softcom to access and manage customer data that resides in repositories or warehouse for business intelligence needs.
The Softcom Analytics Data Modeler has the same consistent look-and-feel as Softcom Analytics Enterprise and provides customized data extraction and integration to end-users.
How We Deliver Value
- Knowledgeable contact center industry professionals help you define best practices for your unique environment
- Providing planning and implementation services
- Providing on-site consulting services for operational assessments
- We work with you to align performance driven metrics within your business needs
- Flexible availability of training and support resources
