InsideEdge Wallboard

Business Benefits

  • Motivate agents by allowing them to monitor their performance
  • Show stats comparing team performances
  • Display sales countdown to end of day for bonuses
  • Use as message board throughout the day
  • Split-screens can show other information displays such live TV feeds
  • Keep agents punctual with Break Room information
  • Easily change displays ad hoc

InsideEdge Wallboard

One of the best ways to keep call center agents on track and motivated is for them to see performance results in full view. Whether it is for monitoring number of calls, collections per hour, average wrap times or any other metric that you can think of, the Wallboard display is a great tool for keeping everyone on the same page and working as a team. In addition, the displays can be split into various formats and include other sources such as message boards and news feeds. Call centers need to make their agents a more integral part of operations. InsideEdge Wallboard displays will help you do that.


Softcom Corporate Brochure

This brochure highlights the benefits and value of choosing Softcom for your contact center.

Brochure: InsideEdge Analytics

This brochure will discuss the benefits of choosing InsideEdge Analytics to manage your contact center.