InsideEdge Build
Business Benefits
- Creating reports and KPIs much more efficient
- No need to make custom requests from IT
- When management asks for new information, you can now deliver virtually instantly
- Build a library of KPIs and reports and share when necessary
- Standard Data Models provided so no need for cumbersome data validation
- Easily edit or modify KPIs/reports, in addition to out of the box KPIs
- Independent of underlying data changes
Build Modules
KPI Builder
End-user tool for supervisors to create, edit or delete KPIs based on individual needs.
Report Builder
End-user tool for supervisors to create, edit or delete Reports based on individual needs.
Agent KPI Builder
End-user tool for supervisors to create, edit or delete Agent Dashboard metrics based on individual needs.
Dashboard Builder
Dashboard management capabilities for dashboard sharing.
