Contact Center Performance Monitoring and Analytics
Softcom provides Business Intelligence solutions for some of the largest and most well managed contact centers in the world.
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Softcom Inside Edge is an Enterprise Business Intelligence solution that meets the needs of the next generation contact center.
Discover information not normally visible by standard reporting and analytics tools.
4 of the Top 5 US Telecom Companies use Softcom Business Intelligence solutions in their Contact Center.
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Softcom Technologies Corporation110 Sheppard Avenue East Suite 311 P.O. Box 1 Toronto, OntarioM2N 6Y8, Canada
Phone: (416) 351-8855
Email Softcom
Mansfield, Ohio
Denver, Colorado
