About Softcom

Softcom is the global leader in Contact Center Management software.
Over 700 companies globally rely on our expertise and our solutions to drive revenue.


Did You Know:

  • 4 of the Top 5 US Telecom Companies use Softcom
  • 7 of the 10 Largest Telecom Operators Worldwide use Softcom
  • 8 of the Top 10 US Card Issuers in use Softcom
  • 3 of the 10 Worlds Largest Banks use Softcom

Why Choose Softcom:

  • We know Contact Centers
  • Complete Contact Center solutions
  • Advanced Data Modeling technology
  • Browser-based for easy deployment
  • Scalable, Enterprise platform
  • Contact Center focused
  • Unified Intelligence

Our Customers

Softcom is proud to include many Fortune 2000 Companies as part of it’s customer base. From North America to Europe, the far east and Central and South America, Softcom customers all have one thing in common, and that is a knowledgeable, experienced, professional partner that knows Contact Centers. Whether they are financial institutions, credit card companies, telemarketing firms, collection agencies, customer service organizations, Outbound or Inbound activities, or Outsourcers, they rely on Softcom Inside Edge for their Business Intelligence needs.


Our Partners

As a solution provider, Softcom partners with some of the best technology in the industry. Our single-source technology platform runs on Windows and Linux, and is certified on such names as IBM, HP, Dell and Sun equipment.

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Brochure: Softcom Overview

This brochure highlights the benefits and value of choosing Softcom for your contact center.