About Softcom

Softcom is the global leader in Contact Center Management software.
Over 700 companies globally rely on our expertise and our solutions to drive revenue.


Did You Know:

  • 4 of the Top 5 US Telecom Companies use Softcom
  • 7 of the 10 Largest Telecom Operators Worldwide use Softcom
  • 8 of the Top 10 US Card Issuers in use Softcom
  • 3 of the 10 Worlds Largest Banks use Softcom

Why Choose Softcom:

  • We know Contact Centers
  • Complete Contact Center solutions
  • Advanced Data Modeling technology
  • Browser-based for easy deployment
  • Scalable, Enterprise platform
  • Contact Center focused
  • Unified Intelligence

Members of

Softcom is a proud member of The Association of Credit and Collection Professionals, ACA, as well as the American Teleservices Association, ATA.
members-of-logo

Softcom Corporate Brochure

This brochure highlights the benefits and value of choosing Softcom for your contact center.

Brochure: InsideEdge Analytics

This brochure will discuss the benefits of choosing InsideEdge Analytics to manage your contact center.